Rachel started her trauma work at Thames Valley Police as a Police Enquiry Centre Officer. As a civilian officer, she took calls from members of the public, agencies, other police forces, and other police personnel.
Her main role was answering and managing 999 calls and getting the relevant help to those in need. She worked a huge variety of cases, including but not limited to; neighbour disturbances and disputes, animal violence, missing people, domestic violence, assault, rape, burglary, armed robbery, murder, terrorism, and major crime incidents. After surviving her own battle with cancer, she is now dedicated to making meaning from her trauma and providing a supportive environment to enable others to stabilise and grow.
As an experienced HR Director, Rachel manages all things people related. She is a qualified Counsellor, qualified Clinical Supervisor, ASIST trained, and Certified Clinical Trauma Professional (CCTP.)